CUSTOMER TESTIMONIALS
I would like to say thank you to your staff and express how very pleased I was with the service offered. It is really refreshing to deal with a Company whose staff are both very knowledgeable and extremely courteous. Looking forward to dealing with your Company in the months and years ahead
AD - Yorkshire
Excellent range of stock and customer service. Highly recommended
JB Norwich
How To Order

Delivery Information

Unfortunately, due to insurance restrictions, we are unable to supply goods to customers in the USA.

Delivery Charges
Delivery charges will depend on the nature and value of the goods ordered. 

Please note: We do not offer a next day delivery service.

Fashion Jewellery and Accessories (including gift boxes and packaging will normally be dispatched via a 24 hour carrier service (Mainland only) operated by Parcel Force or Interlink Express. Under normal operations delivery to UK  mainland addresses will be effected after 10am  Monday through to Friday. Our current tariff for this service to UK Mainland is £ 6.50 plus Vat up to 30kg (if applicable -see below "Free Delivery Service",) Each subsequent parcel in a consignment will be charged at £6.00 plus VAT.
Saturday delivery service is available at an additional surcharge. Before 10am deliveries are available. Please note tariffs for certain Postal Code areas within Scotland will be subject to a surcharge (please enquire) Contact us.

For high value items (e.g. Gold, Silver, Branded Watches etc,) we will normally use Royal Mail Registered Post (next day service). Tariff price is calculated on a weight basis in accordance with Royal Mails published rates.
We can offer our overseas customers  a number of delivery service options: Delivery times are dependant on destination. Tariffs are dependant on weight and Service required - please ask for details.

Order Cancellation
If you need to cancel your order* please contact us with your order number either by email or telephone 0161 834 5007.
(*we will cancel the order providing the order has not already been picked and packed)

Tracking an Order
You can view all of the orders which you have placed in the “Members Area” of the site. Once an order has been dispatched you will be able to view both the dispatch date and the order tracking number.

Returns Policy
All returned goods must be returned in original packaging.
• Goods that are not faulty but are not to the customer’s satisfaction must be returned in the original condition within 7 days at the customer’s expense.
• If you have faulty goods please contact us ASAP for advice on returning (0161 834 5007).
Please note we do not guarantee costume Jewellery and will not refund goods that have been worn. (Hairspray, perfume and general wear & tear may damage delicate items.)
• We reserve the right to charge a 25% re-stocking fee for goods returned withour our prior consent and for non-compliance of our returns policy.

Watches Returns

Please report faults to Linda in the Watches Department within 3 days of receiving the items (0161 834 5007).
If there is a genuine fault with the watch we will credit your account. We do not cover broken faces and discolouration.

Free Delivery
We offer *free delivery on orders over £150* + Vat in value to UK Mainland addresses & £ 200 +Vat  Northern Ireland addresses. Qualifying order values exclude values for Precious Metal Jewellery, Watches, and other items which have been discounted or previously reduced. *Free delivery is offered on one carton only up to 30kg in weight. Carriage on additional cartons will be charged for. Please note: That although consignments containing items such as polystyrene heads, busts, stands, hats ,hat boxes and other bulky items may not always exceed 30kg , such items may have to be packed  in more than one carton to prevent damage. In this instance we can only offer free postage for one carton ( if applicable). Carriage on subsequent cartons will be charged for.
*